Crammist - Study Smarter, Not Harder

Effective Date: March 1, 2025 · Last Updated: April 14, 2026

Crammist ("we," "us," or "our") operates the website crammist.com and related services (collectively, the "Service"). The Service is operated by Solva, the company that owns and runs the Crammist brand; privacy requests and official communications are handled through Solva's business email contact@solvaaa.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. By using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you create an account or use our Service, we may collect:

Full name
Email address
Account nickname or display name
Payment information (processed by our third-party payment processors)

1.2 Information from Third-Party Sign-In Providers

When you sign in using a third-party identity provider (such as Google, Facebook, or Apple), we receive a limited set of profile information from that provider, including a unique account identifier, your email address, and — where available — your display name. We do not receive or store your password from these providers. For Apple Sign-In, if you choose to hide your email, we store only the private relay address that Apple provides. You can revoke Crammist's access to your third-party account at any time through the provider's own account settings.

1.3 Information Collected Automatically

When you access or use our Service, we may automatically collect:

Device information (browser type, operating system, device identifiers)
Log data (IP address, access times, pages viewed, referring URL)
Usage data (features used, content viewed, purchase history)
Download history and access logs
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Service
To process transactions and send related information (confirmations, receipts)
To deliver purchased digital materials via instant download
To manage your account
To communicate with you about products, services, promotions, and events
To personalize content and recommendations
To detect, prevent, and address fraud, abuse, and technical issues
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors who perform services on our behalf (e.g., payment processing, data hosting, analytics).
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain information as necessary to:

Comply with legal obligations
Resolve disputes and enforce agreements
Maintain transaction records (up to 5 years for purchase and download history)
Maintain access logs (up to 1 year for security and analytics)

If your account is inactive for more than 12 months, we may move your personal data to a separate database. You may request deletion of your data at any time by signing in and going to My Page → Deactivate Account, or by emailing contact@solvaaa.com. Once a deletion request is verified, personal data is removed from our active systems within 30 days, subject to the legal retention periods listed above.

5. Your Rights and Choices

5.1 All Users

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict the processing of your data
Withdraw consent at any time where processing is based on consent
Request information about third parties with whom we have shared your data

5.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which we use it, and the third parties with whom we share it.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Correct: You may request that we correct inaccurate personal information.
Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please contact us at contact@solvaaa.com. We will verify your identity before processing your request and respond within 45 days.

5.3 Canadian Residents (PIPEDA)

If you are a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to access, correct, and withdraw consent for the use of your personal information. To make a request, contact us at contact@solvaaa.com.

5.4 European Residents (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
Right to Erasure: You may request that we delete your personal data, subject to certain legal exceptions.
Right to Restrict Processing: You may request that we limit how we use your data.
Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
Right to Object: You may object to our processing of your personal data for direct marketing or based on legitimate interests.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

Our payment processor, Lemon Squeezy, acts as the Merchant of Record and independently processes certain personal data (such as billing address, payment method details, and transaction history) for payment processing and tax compliance purposes. For payment-related data requests, you may also contact Lemon Squeezy directly at privacy@lemonsqueezy.com. To exercise your GDPR rights with us, please contact us at contact@solvaaa.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain your session and preferences
Analyze usage patterns and improve our Service
Personalize content and recommendations

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the Service. For more details, please see our Cookie Policy.

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. International Data Transfers

Your information may be stored and processed on servers located in the United States. By using our Service, you consent to the transfer of your information to the United States and other jurisdictions where we or our service providers operate.

9. Children's Privacy

Our Service is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at contact@solvaaa.com so we can delete it.

10. Third-Party Services

Our Service may contain links to or integrations with third-party websites and services (e.g., payment processors, hosting providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Payment Processing: Lemon Squeezy (Merchant of Record, payment processing, billing, and global tax compliance including VAT, sales tax, and GST)
Hosting: Supabase Inc. (database management and storage)

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Effective Date" above. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: contact@solvaaa.com